Most recharges are processed instantly. However, in rare cases, it might take up to 15 minutes. If you don't see the recharge reflected after 15 minutes, please contact our support team.
We currently support all major UAE operators including Etisalat, Du, and Virgin Mobile. We're continuously working to add more operators to our platform.
Click on the "Forgot Password" link on the login page. Enter your registered email address, and we'll send you instructions to reset your password. For security reasons, the reset link is valid for 24 hours.
Yes, you can save up to 10 mobile numbers in your account for quick recharge. You can manage your saved numbers in your account settings.
We accept all major credit cards (Visa, MasterCard, American Express), debit cards, and digital wallets including Apple Pay, Google Pay, and Samsung Pay.
The minimum recharge amount varies by operator. For most operators, it's AED 5. You can find specific minimum amounts on the recharge page for each operator.
If a recharge fails, the amount will be refunded to your account within 24-48 hours. You can check the status of your recharge in the transaction history. If you need immediate assistance, please contact our support team.
Yes, we use industry-standard SSL encryption to protect your payment information. We are PCI DSS compliant and never store your complete card details on our servers.